Return & Refund Policy

Welcome to Ramadhani Imitation. Customer satisfaction is very important to us. Please read our Return & Refund Policy carefully before making a purchase from our website.

Returns

We accept return requests only in the following cases:

Wrong product delivered

Damaged product received

Defective item received

To request a return, customers must contact us within 3 days of receiving the order with proper photos or videos as proof.
Products must be:

Unused and in original condition

Returned with original packaging

Not damaged by customer use

 

Non-Returnable Items

The following items are not eligible for return or refund:

Used jewellery products

Customized or special-order products

Products damaged after delivery

Sale or discounted items

 

Refund Process

Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.
If approved:

Refunds will be processed within 5-7 business days

Refund amount will be sent through the original payment method or bank transfer

 

Exchange Policy

We may provide product exchange instead of refund depending on product availability.

Cancellation Policy

Orders can only be cancelled before dispatch. Once shipped, cancellation requests will not be accepted.

Contact Us

For any return, refund, or exchange related queries, please contact us:
Phone: 7600570070
Email: ramadhaniimitationlugdahouse70@gmail.com
Thank you for shopping with Ramadhani Imitation.